2026 // INDEX
AJ Williams Portfolio
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901osc.com Redesign
A clarity-first redesign for 901OSC, a compliance and safety training provider. The work restructured dense, regulation-heavy service information into a scannable experience that communicates authority without reading as institutional, helping prospective clients understand the offering and act on it quickly.
Project Brief
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901OSC provides specialized services in a space where trust, clarity, and compliance are critical. Because the subject matter is inherently technical, the website needed to do more than look professional—it needed to help users quickly understand the organization’s services, navigate with confidence, and recognize the credibility behind the offering.
Discovery & Insights
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The primary challenge was translating compliance-heavy and healthcare-adjacent services into language that felt understandable without losing authority. The experience also needed to build trust quickly, organize detailed service information into a more scannable structure, and present critical offerings in a way that felt professional, modern, and human rather than dense or overly institutional.
The Approach
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901OSC operated in a space where the stakes were high and the subject matter was inherently technical, which made clarity a central design requirement. The existing digital experience needed to better explain what the organization offered, who it served, and why those services mattered. Discovery focused on understanding the communication gaps, simplifying complex service language, and creating a clearer content structure that could help users move through the site with more confidence and less friction.
Visual Systems
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Solutions & Outcomes
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[ Contact ]
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Art direction & interface design, compiled from Washington, D.C. Open a channel and let’s ship something.
